Complaints Procedure

At Langley Mill Academy we want pupils to be healthy, happy, safe and to do well. Co-operation between parents, staff and governors leads to a shared sense of purpose and a positive atmosphere in the school.

First, contact the office to ask to make an appointment with the Inclusion Manager (Mrs Naylor) to discuss your concerns. 

If you feel that your concerns have not been addressed or resolved please make an appointment to see the Head of School, Mrs Cook.

If then, you still are not satisfied please follow the formal complaints procedure.

Complaints Procedure